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Remote Care

Send fine-tuning adjustments anytime

Whether your clients at home, work, or a restaurant with friends, you can offer them the option of receiving remote fine-tuning adjustments right in their Beltone Remote Care app.

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How it works

Provide easy remote support

  1. Your clients requests assistance via the app.
  2. You receive the request via the fitting software.
  3. You send updated settings and/or messages.
  4. Your client receives the updates and downloads the settings wirelessly to their hearing aids.
  5. Your client sends a rating of their new settings.
Watch the video to hear more Beltone Remote Care evidence

How to make adjustments with Beltone Remote Care

This quick guide provides an overview of how to make fine-tuning adjustments with Beltone Remote Care, Beltone Solux Max™ fitting software and the Beltone HearMax™ app.

Download the quick guide

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Fitting software

Download the latest Beltone Solus Max™ fitting software.

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Beltone app

Your clients can use the Beltone HearMax™ app to control volume and adjust programs, noise reduction, speech focus, and more all from their favorite devices.

Download Learn about all our apps

Register on GN Online Services to get started

In order to offer Beltone Remote Care services to clients, you need to register your business with GN Online Services. 

On this site, you can: 

  • Manage user access for other hearing care professionals in your practice
  • Manage the locations of your business
  • Customize your automatic response to remote fine-tuning requests

Reminder: You will need your Beltone Account ID to register on GN Online Services.

Download the GN Online Services guide

 

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Remote Care - Live!

Offer face-to-face calls, even from afar, making sure your clients always have the best possible solution at hand.

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Compatibility

Check if your client's smartphone is compatible with their hearing aids.

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