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Remote Care Live

Keep things face-to-face, even from afar

Beltone Remote Care Live lets you provide personalized care and support for your clients when they need remote assistance. You can talk live, video chat, and adjust their hearing aids at a distance. This service is integrated in Beltone SolusMax™ fitting software and GN Online Services, so no extra platforms are needed. Available for iOS and Android™ devices.

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How it works

Once your clients install the intuitive Beltone HearMax app, they can begin easily adjusting their hearing aids.
Now you can keep things personalized, even from afar.

 

Download the step-by-step guide

Download the one-pager on remote in-ear testing

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1. You initiate a video call from your clinic at a mutually convenient time

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2. Your client accepts your call in the app

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3. You provide real-time counselling or fine-tuning adjustments to your client's hearing aids according to their needs

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FSW Remote Live

Fitting software

Download the latest Beltone Solus Max™ fitting software.

Login to download
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Beltone app

Your clients can use the Beltone HearMax™ app to control volume and adjust programs, noise reduction, speech focus, and more all from their favorite devices.

Download Learn about all our apps

Register on GN Online Services to get started

In order to offer Beltone Remote Care services to clients, you need to register your business with GN Online Services. 

On this site, you can: 

  • Manage user access for other hearing care professionals in your practice
  • Manage the locations of your business
  • Customize your automatic response to remote fine-tuning requests

Reminder: You will need your Beltone Account ID to register on GN Online Services.

Download the GN Online Services guide

 

Register    Log in
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Remote Care

Help your clients adjust their hearing aids at any time to fit their unique needs and lifestyle.

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Compatibility

Check if your client's smartphone is compatible with their hearing aids.

Learn more